Legal Stuff

Privacy Policy

Privacy Policy

Effective Date: October 12, 2025

Thank you for visiting EnergyFlow Healing. Your privacy matters to me, and I want you to understand how I collect and protect your personal information. This Privacy Policy explains what happens when you use https://www.energyflowhealing.com, book a session or workshop, or communicate with me in other ways.

I’m based in the United States (Hawai‘i), and my services are available to clients around the world. By using this website or booking with me, you agree to the terms described here. If you have any questions, you can always email me at jodie@energyflowhealing.com.

1. Information I Collect

I collect only the information I need to provide my services, keep in touch with you, and improve the website. This may include:

  • Contact information — such as your name, email address, and phone number, collected when you book through Acuity Scheduling or fill out a contact form.

  • Booking details — the type of session or workshop you choose, and the date and time you book.

  • Payment information — payments are processed securely through Stripe or PayPal. I don’t receive or store your full credit card details.

  • Optional client accounts — You have the option to create an account in the scheduling system to make future bookings easier. If you choose to do this, your contact information and any stored payment details are collected and securely stored by Acuity Scheduling and Stripe. I don’t have access to your full credit card information.

  • Cookies and analytics data — like IP address, browser type, pages visited, and time spent on the site, collected automatically through Squarespace and Google Analytics.

  • Emails you send directly — if you email me with information about your needs before a session, I keep that information in my email inbox and use it only to communicate with you.

  • Newsletter / notifications — if you tick the box to receive workshop or healing circle updates, I’ll keep your email address for that purpose.

  • Workshop records — if you attend a Quantum-Touch® workshop, I’m required to share your name, email address, and attendance details with Quantum-Touch, Inc. for certification and record-keeping.

I don’t collect health records through my website, and I don’t keep session notes or long-term client files.

2. How I Use Your Information

I use the information I collect to:

  • Schedule and provide sessions and workshops

  • Send confirmations, reminders, and other service-related messages

  • Keep you informed about upcoming workshops or healing circles (if you opted in)

  • Respond to your messages and questions

  • Improve the website through analytics

  • Meet legal, tax, and workshop reporting obligations

3. Sharing Your Information

I don’t sell your personal information. I only share it when necessary to run my business or meet legal requirements:

  • Service providers: Squarespace, Acuity Scheduling, Stripe, PayPal, and Google Analytics help me manage the website, bookings, and payments.

  • Client accounts & stored payments: If you choose to create a client account or store payment information, this information is handled securely by Acuity Scheduling and Stripe according to their privacy and security practices. I don’t store or access your card details.

  • Quantum-Touch, Inc.: Workshop attendance details are shared for official course records.

  • Legal reasons: If required by law, to protect my rights, or in an emergency involving safety.

All third-party services are required to keep your information secure and use it only for the purposes I’ve described.

4. Cookies & Analytics

Like most websites, I use cookies (small files stored on your browser) and analytics to understand how people use the site and make it work better.

  • Essential cookies help the site function properly.

  • Analytics cookies (Squarespace and Google Analytics) give me anonymous information about traffic and page use.

You can control or delete cookies through your browser settings. If you turn them off, some parts of the site may not work as expected.

5. Your Privacy Choices & Rights

Depending on where you live, you may have rights under state privacy laws (including California, Colorado, Virginia, and others). These may include the right to:

  • Access the personal information I hold about you

  • Ask me to correct or delete your information

  • Opt out of receiving marketing emails

I’ll honor these requests to the extent required by law. To exercise your rights, just email jodie@energyflowhealing.com.

6. Email Communications

  • Service emails — You’ll receive booking confirmations, reminders, and updates related to your sessions or workshops. You can’t opt out of these, as they’re necessary to provide the service.

  • Workshop / healing circle notifications — If you tick the box to receive updates, I’ll occasionally send you emails about upcoming events. You can unsubscribe at any time by replying to the email or following the instructions in it.

All emails are sent through my Google Workspace account.

7. Children & Minors

My services are intended for adults. If you’re under 18, a parent or legal guardian must provide consent before you participate in a session or workshop. I don’t knowingly collect personal information from children under 13.

8. International Visitors

If you’re visiting from outside the United States, please know that your information will be processed in the U.S. By using my website or services, you agree to this transfer.

9. Security & Retention

I use SSL encryption on my website and take reasonable steps to protect your information. No online system is 100% secure, but I do my best to keep your data safe.

I keep your information only as long as needed to provide services, meet legal or tax obligations, or for workshop record-keeping. I don’t keep long-term health records or session notes.

10. Changes to This Policy

I may update this Privacy Policy from time to time. When I make significant changes, I’ll update the date at the top of this page. Continued use of the site after updates means you accept the changes.

11. Contact

If you have any questions about this Privacy Policy or how your information is handled, you can contact:

EnergyFlow Healing
Email: jodie@energyflowhealing.com